Terms & Conditions

1. Nature of Services

GridZero provides a digital platform primarily intended for solar and renewable energy professionals.
The Platform includes:

• •Free 3D solar drawing and design tools
• •Solar layout visualization tools
• •Proposal and design generation features

2. Free Use of Platform

Certain features of the Platform are currently available free of charge.
GridZero reserves the right to:

• •Modify or discontinue free features
• •Introduce paid plans at any time
• •Limit access to certain features
• •Restrict usage levels if misuse is detected

3. Account Registration

To use certain features of the Platform, you may be required to create an account.
You agree to:

• •Provide accurate and complete information
• •Maintain confidentiality of your login credentials
• •Accept responsibility for all activity under your account
• •Notify us immediately of unauthorized access

4. Future Paid Services

GridZero may introduce subscription-based or one-time paid services in the future.
If paid services are introduced:

• •Pricing details will be displayed clearly before purchase
• •Payments will be processed through authorized payment gateways
• •Applicable taxes may be charged as per law
• •Paid features may require separate agreement acceptance

5. Design Accuracy and Engineering Disclaimer

The designs, layouts, and outputs generated by the Platform are indicative only.
GridZero does not guarantee:

• •Engineering accuracy
• •Structural suitability
• •Electrical compatibility
• •Compliance with local regulations
• •System performance outcomes

6. Acceptable Use

You agree not to:

• •Use the Platform for unlawful purposes
• •Attempt unauthorized system access
• •Reverse engineer or copy the Platform
• •Distribute malicious software
• •Interfere with Platform functionality
• •Misuse design outputs in harmful or fraudulent ways

7. Intellectual Property Rights

All intellectual property related to the Platform remains the exclusive property of GRIDZERO NEW ENERGY SOLUTIONS PRIVATE LIMITED.
This includes:

• •Software
• •Algorithms
• •Design tools
• •Interface layouts
• •Branding and logos

8. Limitation of Liability

To the maximum extent permitted by law, GridZero shall not be liable for:

• •Design inaccuracies
• •Installation failures
• •Structural damage
• •Financial loss
• •Business interruption
• •Loss of data

9. Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted operation.
Service interruptions may occur due to:

• •Maintenance
• •System upgrades
• •Network issues
• •Technical failures

10. Termination

GridZero may suspend or terminate accounts if:

• •These Terms are violated
• •Misuse is detected
• •Unauthorized activity occurs

11. Data Storage and Responsibility

Users are responsible for maintaining backup copies of their data.
GridZero does not guarantee:

• •Permanent data storage
• •Data retention duration
• •Recovery of deleted information

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Faridabad Haryana, India.

13. Changes to Terms

GridZero reserves the right to update these Terms at any time. Updated Terms will be posted with a revised "Last Updated" date. Continued use of the Platform constitutes acceptance of updated Terms.

14. Authorized Users and Account Responsibility

If an account is created on behalf of a company, organization, or business entity, the person creating the account represents that they have the authority to bind that entity to these Terms.
You agree that:

• •You are responsible for all activities performed under your account
• •All Authorized Users must comply with these Terms
• •Login credentials must not be shared outside authorized personnel
• •You will immediately notify GridZero of any unauthorized use

15. Restrictions on Use and Reverse Engineering

You agree not to:

• •Copy, duplicate, or replicate any part of the Platform
• •Reverse engineer, decompile, or attempt to extract source code
• •Create derivative products based on the Platform
• •Use the Platform to develop competing software or services
• •Sell, sublicense, lease, or redistribute the Platform
• •Use automated tools (bots, crawlers, scrapers) to extract data
• •Attempt to bypass security or access restrictions

16. Third-Party Services and Integrations

The Platform may rely on third-party services, including but not limited to:

• •Mapping and satellite services
• •Cloud infrastructure providers
• •Analytics tools
• •Communication services
• •Payment gateways (for future paid features)

17. Indemnification

You agree to indemnify, defend, and hold harmless GRIDZERO NEW ENERGY SOLUTIONS PRIVATE LIMITED, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

• •Your use of the Platform
• •Misuse of design outputs
• •Violation of these Terms
• •Violation of applicable laws
• •Submission of inaccurate or misleading project data
• •Infringement of intellectual property rights of third parties

18. Confidentiality

You agree not to disclose confidential information related to the Platform, including:

• •System architecture
• •Algorithms
• •Software logic
• •Pricing structures
• •Technical processes

19. Feedback and Suggestions

If you provide feedback, suggestions, ideas, or recommendations regarding the Platform ("Feedback"):

• •You grant GridZero a perpetual, worldwide, royalty-free right to use such Feedback
• •GridZero may incorporate such Feedback into its products or services
• •You will not be entitled to compensation for use of Feedback

20. Force Majeure

GridZero shall not be liable for any delay or failure in performance caused by events beyond reasonable control, including but not limited to:

• •Natural disasters
• •Fire, flood, or earthquake
• •War or terrorism
• •Government actions
• •Power outages
• •Internet failures
• •Cyberattacks
• •Labor disputes

21. Assignment

You may not transfer or assign your rights under these Terms without prior written consent from GridZero.
GridZero may assign or transfer its rights:

• •During business restructuring
• •In case of merger or acquisition
• •During asset transfer

22. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of law:

• •The remaining provisions shall continue to remain in effect
• •The invalid provision shall be modified to reflect the original intent as closely as possible

23. Entire Agreement

These Terms, along with the Privacy Policy, Refund Policy, and Cancellation Policy, constitute the entire agreement between you and GridZero regarding use of the Platform. They supersede all prior agreements, communications, or understandings.

24. Survival of Terms

The following clauses shall continue to remain effective even after termination of access:

• •Intellectual Property Rights
• •Limitation of Liability
• •Indemnification
• •Confidentiality
• •Governing Law
• •Any other provisions intended to survive termination

25. Contact Information

For questions or support, contact:
GRIDZERO NEW ENERGY SOLUTIONS PRIVATE LIMITED
Registered Address: 127, Charmwood Plaza, 1st Floor, Eros Garden, Surajkund Road, Faridabad-121009, Haryana
Email: info@gridzero.in
Phone: +91 8800597373